The Power of People-First Innovation, According to Brazilian Digital Trailblazer Dr. Cristiano Ferri

This is part of our Dialogue on Digital Transformation series, in advance of the upcoming 2020 Network Readiness Index. 

Dr. Cristiano Ferri is the founder and former head of the Hacker Laboratory at the Brazilian House of Representatives, where he also developed and managed the legislative e-Democracy Program. Dr. Ferri is a Research Affiliate at the MIT Center for Collective Intelligence, and has also conducted cutting-edge innovation research at the Leibniz Institute for Media Research and the Ash Center for Democratic Governance and Innovation at the Harvard Kennedy School.


In this interview, Dr. Ferri shares his insights about people-first innovation, drawing on his experiences working in the public and private sectors, in addition to academia and civil society. Despite the challenges posed by COVID-19, Dr. Ferri is still an “optimist… now, we have the conditions to go further and seek more transformational changes, implementing a new vision of doing things right: and that’s not just related to digital issues.” Dr. Ferri also shares his thoughts about the overwhelming importance of lifelong learning and digital reskilling, investing in both talent and the happiness of a workforce ready for the Fourth Industrial Revolution. According to Dr. Ferri, all innovators should continually experiment and learn: a kind “Leonardo da Vinci”.